The WhatsApp twin for an insurance broker

Your entire book,
answered on WhatsApp.

Pratibimb is a personal digital twin for one Indian POSP. Forward it a policy, ask it anything, log business in plain words — and it quietly keeps your renewals, collections and commissions in order. No app. No forms. Just chat.

34 in-chat tools 14 lines of business IRDAI corpus · 799 policies English · Hinglish · Hindi

Live in production

Working today for pilot brokers — the answers, the book, renewals, and the commission ledger.

How it works

You just message. An agent reads your book, calls the right tool, and replies — never guessing your numbers.

Built · gated off

Messaging your end-clients and voice notes are built and tested, held behind default-off safety flags.

01 ANSWERS ON DEMAND

Ask anything about a policy or the wording behind it

Coverage, exclusions, clauses, sub-limits, the exact IRDAI wording — Pratibimb reads the policy you shared and the regulatory corpus, then answers with depth only when you want it. It stays inside that policy's line of business and never invents a clause.

Live
Try saying
Does my fire policy cover flood? STFI cover kya hai? Show me the excluded perils clause
02 ZERO-EFFORT BOOK

Forward a policy PDF, get a clean book entry

Send a policy document — or even a photo of one — and Pratibimb reads it, extracts insurer, insured, sum insured, premium and cover dates, and files it into your book automatically. It flags the coverage gap it noticed, and sets its own renewal reminders.

Live · runs the full Lens extraction engine
Just forward
📄 a policy PDF 📷 a photo of the policy schedule
03 THE WHOLE BOOK

Your book, totalled and split — in one line

Counts, premium booked (GWP), business in any period, or a split by insurer or line of business. Every figure is computed deterministically in code from your recorded book — the AI reads the answer, it never adds up your money.

Live
Try saying
How much business did I do in June? Motor vs health split Kitni policy hui is mahine?
04 ONE CLIENT, EVERYTHING

Everything a single client holds with you

Ask for one client and get every policy across every line of business, with their total premium and sum insured — plus a private link to their file. If two clients share a name, Pratibimb asks which one before answering.

Live
Try saying
Everything Patel has with me All policies of Sharma What all does Mehta have?
05 RENEWALS THAT CHASE THEMSELVES

Nothing slips through the renewal cracks

Pratibimb runs a renewal calendar for your whole book. It nudges you at 30 / 15 / 7 / 1 days and on expiry, opens each morning with a single action plan, and answers your pipeline on demand — due, followed-up, renewed, lost. Reminders state facts; nudges stay soft and skippable.

Live · daily reminders + morning digest
Try saying
My renewal list Renewals in the next 30 days What's due for renewal?
06 COLLECTIONS & RETENTION

Who owes, who lapsed, and how well you retain

The collections view surfaces exactly what's outstanding and who hasn't paid. Separate lists show recently-expired vs truly-lapsed win-back leads, and a persistency query returns your renewal rate for any period — all figured in code, honest about what it can't see.

Live
Try saying
Who hasn't paid yet? Lapsed policies My renewal rate this quarter
07 LOG BY JUST TELLING IT

Log a payment, renewal or claim in plain words

Tell Pratibimb what happened — money received, a policy renewed, a claim intimated, a client's PAN — and it stages the change. Nothing is written until you reply YES. You say the amount however you like; a deterministic parser turns "₹45k" into rupees, the AI never does the maths.

Live · confirm-before-save
Try saying
Got ₹45,000 from Mehta for policy 8842 Sharma renewed for ₹1.3L till Apr 2028 Claim intimated on policy 12345
08 FIX IT IN CHAT

Correct and organise the book without a form

Spotted a wrong policy type? Need to file a policy under the right client, or delete a duplicate? Just say so. Sensitive edits ask for a one-time code (not a plain "yes") so a stray message can't reshape your book by accident.

Live · one-time-code on sensitive edits
Try saying
That HDFC policy is Motor, not Health File this under Rajesh Patel Delete the duplicate Bajaj policy
09 COMMISSION LEDGER · FLAGSHIP

Your commission "hisaab", settled in one message

Pratibimb tracks what each counterparty owes you, reconciles their payouts against expected commission ("milaan"), and can even build a forwardable statement to chase dues. Every rupee is computed in code. This is the newest capability — live in production today.

Live in production
Try saying
PB Partners ka hisaab milaan karo statement banao
10 SPEAKS YOUR LANGUAGE

English, Hinglish or Hindi — it mirrors you

Write in Roman English, Hinglish, or Devanagari Hindi and Pratibimb replies in the exact same script — insurance jargon always kept in its standard form. Voice notes can be transcribed too (built, currently gated). Say "reply in Hindi" any time to lock a language.

Live — language mirroring Voice notes · gated
Try saying
मेरी कितनी पॉलिसी इस महीने रिन्यू हो रही हैं? Angrezi me baat karo
11 REACH YOUR CLIENTS

Message your end-clients — built, held safe

Pratibimb can send your clients their renewal reminder or policy copy, and broadcast to an opted-in segment. Every send is quadruple-gated: a master flag, a default-deny consent ledger, an approved template, and your confirmation. It's fully built and tested — and deliberately switched off until pilots are ready.

Built · gated off · no client messaged yet
Will support
Send Sharma his renewal reminder Share Patel his policy copy Message all health clients about the top-up
Trust by design

How it protects your book

Speed is nothing without trust. Pratibimb is built so a busy broker can rely on every number and never fear an accidental change.

Nothing changes without your yes

Every write is staged and only committed when you confirm — a plain YES, or a single-use code for sensitive edits. Until then, your book is untouched.

It never does the maths

Every rupee — premium, GWP, outstanding, commission — is computed deterministically in code and quoted verbatim. The AI reads answers, it never adds up your money.

Only ever your book

Every lookup is scoped to your identity. You can't see another broker's clients, and no one sees yours — the tenant boundary is enforced on every single read.

Stays on insurance, ignores tricks

Off-topic asks are politely declined, and instructions hidden inside a forwarded text or a PDF are treated as data, never obeyed.

"I can only help with insurance — your policies, coverages and claims, and IRDAI policy wording."